Application collects information that could identify the user specifically (email address, class schedule, etc.).It is highly recommended that users do not use the same username and password that is in use at Western. Users are required to create and use a non-Western account.You can then log into your account from another computer, know the thief's IP address, and knock at its door. It is also possible that hidden bugs and viruses could stop specific apps from functioning correctly, so ruling out that possibility is also essential.Īre you aware that Dropbox can help locate your stolen or lost device? It does this by keeping track of the IP address where someone attempted to log into your account. Consider running a malware scan if none of the fixes have worked. These fixes will hopefully resolve Dropbox syncing issues. If selective syncing all files and folders hasn't made any difference, consider re-installing Dropbox as a last resort. Check the Select allbox in the new tab and click on update.Navigate to the Synctab in the Dropbox Preferences window and click on Selective Sync.

Click on your account icon in the opened window in the top-right corner and select preferences.Open the Dropbox window by clicking on its icon in the bottom-left corner of the taskbar or expanding the icon tray.Although it holds little chance, this may indirectly resolve the syncing problem.įor those who have never used Selective Sync before, here's how to do it: Check if other files are syncing normally after syncing all files again. While it helps you clear up some space on your hard drive, using this option can occasionally cause synchronization problems, mainly if you use it quite frequently.Ĭonsider syncing all your files and folder via Selective Sync to ensure no discrepancies between the stored data on both locations. Use Selective Syncĭropbox offers its users a function called Selective Sync that allows them to remove selected Dropbox files from their computers while they remain stored on the Dropbox server. You may have to enable hidden folders to view your cache folder if they are not already enabled. When you encounter syncing issues, consider clearing the cache folder. While temporary files are often cleared every three days automatically, there are times when they accumulate. Delete all the files and clear the Recycle Bin as well. This will take you to the Dropbox cache folder, located in the root Dropbox folder, namely. Open Window Explorer and paste the following address in the location bar to clear the Dropbox cache folder:

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